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The #1 Thing You Need To Do In 2012

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So I have been reading alot about the things that I need to do in 2012, and of course, I just had to make my own list. But the good news is that there is only 1 thing on my list. So what is the 1 thing you need to do in 2012 to set […]

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Listen first

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At a conference this past week I was fortunate to speak to lots of great people about their social media outreach. There are many well-intentioned organization/business owners out there who really do want to connect with their customers/constituents using social media, but they don’t know where to start. To me, that’s the easy part and […]

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