Steve Holt Consulting

Social Media Guilt

I read a fantastic article the other day by Stephen Chapman over at ZDNet entitled ‘Social burnout: I am officially sick and tired of chasing social platforms‘. I gotta be honest and say that I have almost reached that point. Actually, I might already be there. I live this stuff every day, so I know […]

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The Bluest Ocean

I was recently in the Bahamas and heard a fantastic story about the second man who walked on the moon, Buzz Aldrin. One of my friends who lives in the Bahamas was riding around her subdivision one day and drove past a strange man walking down the street who looked lost. The person riding with […]

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Bloom’s Taxonomy for Social Media

If you are in education, you no doubt have at least heard of Bloom’s Taxonomy. For those not versed in Bloom, it is considered the very foundation of good education and without getting too bookworm on you, the Taxonomy is basically a framework by which you can evaluate your learning, based on levels of understanding. […]

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The Day That Everything Changed

(Pictured to the left: Independence Hall, Philadelphia, the room where our freedom was declared) “…the most memorable Epocha, in the History of America. I am apt to believe that it will be celebrated, by succeeding Generations, as the great anniversary Festival. It ought to be commemorated, as the Day of Deliverance by solemn Acts of […]

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Get Rid of the Customer Service Department

Customer service is something that every company, regardless of size, should have as a focus, right? I mean, that seems kinda like a ‘no-brainer’ as they say but unfortunately in many of the companies that I deal with on a personal basis customer service is an endangered species. I get so frustrated sometimes that I […]

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Tales From New England: Be The Canary (VIDEO)

This is the final post in my series of posts called “Tales From New England”. This one is about why all business owners need to be like a canary. You know, that little yellow bird?

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Tales From New England: What’s Your Name?

On my recent trip to New England I spent a few days on Nantucket. I had seen the pictures for years about what it was like, but I wasn’t prepared for just how picturesque and quaint it is. Cobblestone streets, historic homes on every street, and that postcard look that everyone knows when you see […]

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Tales From New England: Don’t Hide Your Social Media

I just returned from a vacation to New England and I gathered a whole bunch of ideas for new blog posts, which I will be talking about over the coming weeks in my “Tales From New England” post series. This first installment is about how important it is to not hide what you want people […]

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Losing The Big Picture With GPS

The last couple of trips that I have taken have provided me an unsettling experience. I am a technology guy so I embrace it wholeheartedly, and promote the use of technology to others in my consulting and speaking. But I do recognize that sometimes technology causes more problems than it solves. One such problem, I […]

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The guy with the bright shirts

One of my clients makes candy. Really good candy. The colors of their logo, which has been their logo for around 40 years, are green and pink and are pretty distinctive. And their signature candy is made in those signature colors. A few months ago they showed me their latest venture… the candy bus. They […]

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The sinews of success

I spent some time this past weekend with some successful people. Do you know how to spot success? I guess in some cases you might be able to look at the ‘trappings’ of success… nice cars, big house, lavish vacations… and assume that they are successful at whatever it is they do. But that isn’t […]

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The Moment It Happened

It was Christmas 1982. My parents got a TI-99 computer for me and my brother for Christmas. My little brother was only 8 years old and consumed with tinker toys and legos, so the computer was really for me. Today it is hard to imagine how excited a kid can get with a device like […]

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Facebook’s Google+ To-Do List

So all the tech writers in the world have been prognosticating about Google+… Google+ this, Google+ that, what it all means, which social networking site is toast, and on and on, ad nauseum. So of course, I am going to jump in and add to the noise. Let me say right up front that I […]

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Listen first

At a conference this past week I was fortunate to speak to lots of great people about their social media outreach. There are many well-intentioned organization/business owners out there who really do want to connect with their customers/constituents using social media, but they don’t know where to start. To me, that’s the easy part and […]

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